Privacy Policy

1. Introduction

At Voyage Escape (operated by WeLink Tech), protecting and respecting your privacy is our absolute priority. This privacy policy explains how we collect, use, protect, and share your personal information when you use our website.

2. Data Collected

We collect only the data necessary to process your bookings and improve your experience on our site:

• Booking Information: First name, last name, email address, date of birth (if required by the activity), and specific requirements.
• Payment Data: Your banking transactions are fully handled by Stripe, our PCI-DSS certified trusted partner. We never store or view your credit card numbers.
• Browsing Data: IP address, browser type, visited pages, and analysis cookies (via Google Analytics / Google Tag Manager).

3. Use of Data

Your personal data is used solely to:

• Process and validate your activity bookings with our local partners (Bókun).
• Send you booking confirmations and official vouchers.
• Provide 24/7 customer support in case of changes or cancellations.
• Analyze audience and optimize the technical performance of our website (GA/GTM).

4. Data Sharing

WeLink Tech does not sell, rent, or transfer your personal data to third parties for marketing purposes.

To perform the booked activity, your booking details (name, email) are securely transmitted to the Local Partner (official activity supplier) via the Bokun API gateway to enable them to provide the service and contact you if needed.

5. Cookies

Voyage Escape uses cookies to ensure the technical operation of the shopping cart, memorize your language preferences, and analyze general site usage. You can accept, decline, or configure your cookie preferences at any time using our interactive cookie consent banner.

6. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, port, and delete all your personal data. To exercise these rights, write directly to: experiences@voyageescape.com.